Produto · Atendimento
eSolu - Chat
Customer service that never loses a client.
eSolu - Chat brings all your customer service channels together on a single screen. Your team replies faster, never loses conversation history, and relies on AI agents, Flow Builder, Kanban, and CRM to turn conversations into contracts.
Multichannel
WhatsApp, Instagram, Facebook, and more in a single panel.
AI Agents
Automatic replies that qualify and route conversations.
Built-in CRM
Contacts, labels, deals, and a sales Kanban.
Reports
Response time, volume, and team performance.
Recursos
Controle total do atendimento — e da equipe.
Não é só chat. É a operação inteira sob o seu olho, com SLA, times e agenda no mesmo lugar.
SLA & Reports
Response targets your team actually meets.
Set SLA policies, track hit rate, misses, and conversation volume in real time — and download the report whenever you need to show results.
- SLA policies per queue and per team
- One-click exportable reports
Staff & Teams
Every conversation has an owner, every team has its place.
Distribute conversations by team, see who is online, how many each agent is handling, and what remains unassigned — all updated in real time.
- Teams, queues, and automatic distribution
- Per-agent productivity, live
Tags & Kanban
Organize with labels, move deals forward on the Kanban.
Label conversations by practice area (Civil, Social Security, Labor) and move each deal through the stages on a Kanban board — from first contact to closing.
- Unlimited color-coded labels
- Deal Kanban built into the chat
Calendar & Scheduling
Your calendar and Google's, in the same place.
Sync with Google Calendar, see events and follow-ups alongside the Kanban, and schedule messages to go out at just the right time — without relying on anyone's memory.
- Two-way sync with Google Calendar
- Automatic message scheduling
Planos
Escolha o tamanho do seu atendimento.
Todo plano leva ao WhatsApp com a configuração pronta. Sem letra miúda.
Essencial
To start organizing your customer service.
- 1 user
- 1 connection
- Multichannel + basic AI
- Essential reports
Profissional
For teams whose business runs on customer service.
- Expanded users and connections
- Full CRM
- AI agents
- Advanced reports
Grandes Empresas
High volume with extra features à la carte.
from
- Everything in Profissional
- Resource calculator
- Add-ons: Kanban, Rooms, A/V
- Priority support
Enterprise
Mission-critical operations, SLA, and customization.
from
- Everything in Grandes Empresas
- Kanban and Chat rooms included
- Dedicated SLA + account manager
- Custom integrations
Calculator
Build your plan.
Adjust team, connections and extra features. The price updates instantly.
Extra features
Your setup
Grandes Empresas
We send your setup straight into the chat. No commitment.
Ainda com dúvida sobre o plano ideal?
Manda um oi no WhatsApp — a gente te ajuda a escolher.